Dmitry Stillermann

St.Petersburg, Russia
Email: dmitry@stillermann.com
Mobile phone: +7 (921) 753 7150
Skype:  dstillermann
Google Talk:  dstillermann

Summary

• 12 years of experience in project management, account management, system analysis and technical leadership in international projects.
• 16 years of experience in software development industry.
• Primary vertical specializations are finance, telecom, travel & hospitality.
• Experience in steering software products from concept through production phase.
• MS degree in computer science & software engineering.
• Fluent written and spoken English.

Experience

DataArt

August 2004 — present: Project Manager, Account Manager
November 2006 — present: VP, Enterprise Project Management

DataArt (www.dataart.com) is a renowned provider of software outsourcing services, with extensive expertise in financial, travel, telecom and media sectors. Headquartered in New York City, DataArt runs R&D centers in Russia and Ukraine.

My primary responsibilities at DataArt are account and project management for several strategic customers. I am in charge of high-level project planning and coordination of efforts across functional teams within a project. I communicate with team leaders, as well as various project stakeholders. I am also part of business development team and, as such, regularly involved in prospecting, marketing and sales activities.

Below is a summary of key projects I have managed:

• Investor Relationship Management (IRM) solution
  Complete reengineering of an IRM solution for hedge funds, fund administrators and other alternative investment professionals. DataArt's client was the company that had actually defined IRM as a distinct product type. Their flagship product was implemented in late 1990s in Visual Basic and enjoyed great commercial success, but scalability and usability issues began finally to creep up. The reengineering project goal was to re-create the business functionality on Microsoft .NET platform, with special focus on features targeted for larger customers (scalability, complex access control, support for ASP model, etc.). Our team handled the full lifecycle of the new product implementation, from requirements elicitation, end user interviews and architecture definition through first live deployments and transfer of maintenance responsibility to client's in-house team. I was personally responsible for SDLC definition and ongoing development management. I was also leading the business analysis team, creating and maintaining a complete set of requirement specifications.
• E-learning portal
  DataArt implemented a major release of a web-based e-learning solution for preschoolers and elementary school pupils. The client's main objective was to unite functionality from several similar products into a single application with unified UI and centralized administrative and management function. The development was based on the previous release of one of those products (implemented in ASP and Visual Basic), but some functionality had to be reimplemented, as the products that supported it had been implemented in Java. Project challenges included ensuring the support of extremely wide range of web browsers, coordinating across multiple teams (including the client's testing and content team, as well as large QA team provided by another vendor), and meeting a very aggressive deadline (the release was due to hit shelves by Christmas).
• Liquidity Management application suite
  DataArt helped our client to create and evolve their hedge fund liquidity management product family. DataArt team participated in the implementation and customization of a comprehensive stock borrowing application (we were directly responsible for integration with several prime brokers and with clients' existing systems, e.g. security masters). We also gathered requirements, prototyped and/or implemented several other members of this product line, including margin calculation and simulation system and a user-friendly stock locator service.
• Online booking engine (specification phase)
  Together with our partner, a global business & IT consultancy, our team of system analysts and architects successfully carried out a requirements gathering and specification project for a major online travel booking engine. The customer's business model was based on handling hotel and flight bookings from their partner web sites. They planned to greatly expand the number of underlying property vendors (from one to 10-15), and to update the look-and-feel and add more features to the end user interface. This required complete redesign of the legacy application and increased technical complexity of the solution by an order of magnitude. Our team has created a package of requirements and technical specifications and provided a detailed cost estimate for the solution implementation.

Reksoft

December 1995 — August 2004: Senior Software Developer, Project Manager

Reksoft (www.reksoft.com) is a software outsourcing and system integration company, headquartered in St.Petersburg, Russia.

I joined Reksoft as a senior software developer working for the key client at the time, and in 1997 became a project manager. I managed several software development projects performed for large European companies. I was responsible for steering software product from concept through production phase, including customer communication. I was also working in pre-sales, including proposal preparation, requirements analysis, architecture development and cost estimation.

Below is a summary of my primary projects at Reksoft:

• PC-based phone operator console
  Our customer, Ascom Enterprise Communications AG (www.ascom.com), later acquired by Aastra Technologies (www.aastra.com), commissioned Reksoft to implement several Windows applications that extended and supplemented the functionality of their Ascotel family of PBXs. One of these applications was Ascotel Office 1550/1560: an advanced phone operator console supporting full range of Ascotel office telephony features. Due to legacy hardware compatibility requirements, it was designed to operate over several different call control protocols, including a vendor-specific extension to Q.931 ISDN telephony and a family of proprietary text-based protocols (later, a proprietary CORBA-based API was added). The main design objective was to maximize operator's efficiency in handling calls, so attention was paid to usability engineering and load testing. Four major releases were rolled out, with more than 5,000 successful installations all over Europe (by now, the number of installations has exceeded 10,000). The product was certified for "Designed for Microsoft Windows 2000" logo (see VeriTest report). I started on this project as the communication layer developer and eventually became responsible for the whole product architecture, as well as for the project management. The application was implemented using Microsoft Visual C++ and MFC. The communication layer used Microsoft TAPI/TSPI 1.x/2.0 and CAPI 2.0.
• Application maintenance for a major retailer
  Reksoft's client was a large multinational fashion retail network, headquartered in Scandinavia. Our team was responsible to perform maintenance and ongoing development of a few in-house applications that supported some of the customer's key business processes. We had to manage rapid knowledge transfer for each of the applications and then to be able to make some significant modifications to meet new business demands. The applications were both Windows and web-based and mostly implemented using MS Visual Basic, MS SQL Server and ASP.
• Billing chain verification solution (specification phase)
  Our customer had in their product portfolio several solutions for testing the quality of service in different types of fixed and mobile carrier networks (ISDN, GSM, CDMA, AMPS). Each of the solutions included traffic generation capability. Their product managers came up with an idea to build a unified billing chain verification application that would work on top of each of these solutions and compare the stream of generated protocol events with the billable events gathered from the various points in the network (e.g. GSM MSC or operator's billing system). The application had to be build around a data warehouse and provide advanced OLAP-based data presentation and analysis capabilities. I was responsible for the specification phase, including interviews with customer's product managers and SMEs and development of an extensive documentation package. The artifacts produced included requirements specification, architecture specification, screen samples and a prototype based on Microsoft OLAP.

PAN-Bank

October 1993 — December 1995: Software Developer

• Banking application suite
  The bank's IT department was implementing a set of in-house applications automating various front- and middle-office business processes. The systems were deployed in MS DOS / Novell Netware environment and were implemented using Borland C++, Turbo Vision and Paradox Engine (later migrated to Btrieve). I was responsible for development and maintenance of the suite's foundation layer, which included core infrastructure and common components used by the business logic and UI developers. Part of my job was migration of database access layer from Paradox to Btrieve in a way completely transparent for application developers. The applications were heavily used by various bank departments, including front desk, loans, currencies, trading, as well as bank's top management.

Education

Additional Information